Hi everyone hope ya'll are have a great day!
I got a problem and I can't seem to figure this out. I have been trying to setup workspace one for at least 4 weeks and dozens of re-installs and try again and I keep getting the same issue. I add a Horizon Connection server to workspace one and sync's fine and then when I go to launch the app it does not launch gives me an error. Error launching app please contact your administrator.
Now I this time the IDM and DIM connector are running in the same subnet(Once I figure this out I want to build out properly lol). Time syncs with the host and the host is syncing with a NTP off site.
I have reinstalled my connection server and I can not get these app to open. Here are some audit logs for the SAML requests and the Launch of the app/ any horizon apps/desktops.
LAUNCH AUDIT:
{
"baseType" : "Action",
"uuid" : "b4ee0848-d5ac-45e6-87e5-16a39cff07b5",
"timestamp" : 1552190655555,
"organizationId" : 1,
"tenantId" : "VIDM",
"actorId" : 8,
"actorUserName" : "Administrator",
"actorDomain" : "domain.com",
"actorUuid" : "d282127f-589c-4968-bc6c-d572b54cc7be",
"clientId" : null,
"deviceId" : "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:65.0) Gecko/20100101 Firefox/65.0",
"workspaceId" : "",
"sourceIp" : "192.168.1.200",
"objectType" : "LAUNCH",
"objectId" : "ac14b632-8005-4623-b3d9-11ae95027a11",
"objectName" : "Firefox",
"values" : {
"deviceType" : "browser",
"success" : "false",
"actorExternalId" : "3acc977b-869f-4f72-9c61-0309a30b5c8b",
"failureMessage" : "Invalid data is found. ",
"resourceType" : "ViewApp"
SAML REQUEST:
"baseType" : "Action",
"uuid" : "3bdb6524-5e4d-485c-80e0-122e0defcda3",
"timestamp" : 1552190637916,
"organizationId" : 1,
"tenantId" : "VIDM",
"actorId" : null,
"actorUserName" : "Administrator",
"actorDomain" : null,
"actorUuid" : null,
"clientId" : null,
"deviceId" : "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:65.0) Gecko/20100101 Firefox/65.0",
"workspaceId" : null,
"sourceIp" : "192.168.1.200",
"objectType" : "SAML_VALIDATION",
"objectId" : "3",
"objectName" : "WorkspaceIDP__1",
"values" : {
"deviceType" : null,
"success" : "true",
"message" : "Valid SAML for identity provider WorkspaceIDP__1 for recipient [https://vidm.domain.com/saas/api/1.0/rest/auth/login, https://vidm.domain.com/saas/auth/saml/response] and username Administrator",
"actorExternalId" : null,
"failureMessage" : "Valid SAML for identity provider WorkspaceIDP__1 for recipient [https://vidm.domain.com/saas/api/1.0/rest/auth/login, https://vidm.domain.com/saas/auth/saml/response] and username Administrator"
I also want to note that on the connection server I have disabled the firewall to make sure its not a port issue on the connection server.
I do have wildcard certificates on both the vidm and vidmc and are trusted.
If there is any information I left out that could help in finding this problem please let me know.
Thank you for any help you can give. My brain is gone lol.